Settings Help

You can change specific default behaviors, including how Ferretly scores your subjects, and what to include on your background reports from the settings page.  You get to the settings page by clicking on the settings icon in the navigation menu. Any change you make to a particular setting is automatically saved.

You can also save your settings to an additional profile by clicking the icon next to the profile dropdown on the menu bar of the settings page. Additional profiles are useful when you want to run subjects using various setting configurations.


Use the Flag Settings section of the Settings page to turn on and off specific classifiers.  All of the classifiers, with exception of custom keywords, are ON by default. There may be instances where you want to turn off a specific classifier, for instance, if you deem a specific type of online behavior to not be relevant to your hiring decisions. When you turn off a specific classifier, Ferretly will not flag posts that meet that classification and it will no longer impact the subject's score.

Note: Turning off a classification will only impact future background checks -- it WILL NOT change the score for the subject's background checks previously run. However, if you toggle off a classifier, post-run, and refresh the report, then the risk makeup graph will not reflect this particular risk classification.

Use the Custom Keywords section, to flag posts that match specific keywords and/or phrases.  You do this by turning the toggle to ON and then entering your keyword tags in the box below the toggle. See keyword help for more information on keywords.


FCRA Compliant Background Check.  Use this setting to indicate if the background report that was generated using this profile will be governed by FCRA rules, such as for a hiring decision.  See FCRA setting help.

Email Background Report Upon Completion to. This setting allows you to change the email address that will receive background report notifications.  The email address defaults to the email address you used to set up your Ferretly Account.  By default, this setting is checked.  If you uncheck this setting, then you will not receive background check notifications via email. 


Show archived subjects.  This setting will indicate if you want to view subjects that were previously archived.  See archived subjects

Include Web/News posts on background check and report  Use this setting if you want Ferretly to retrieve web and news articles about your subject when the background check is run.


TIP: The Report Settings affect what elements a report includes at the time it is initially created from running a background check as well as if you "Refresh Report" from the subject page, subject's fly-out menu.


Report background color.  This setting allows you to change the default background color used in background reports and also any PDF report generated from the posts and subject pages.

Anonymize profile image on report.  This setting indicates if you want to include an anonymized version of the subject's profile picture on the report.

Include post insights in background report.  This setting indicates if you want to include the two-page post insight section on the background report.

Include negative/[positive sentiment posts on the background report. If you want to include negative and positive sentiment posts on your background report, you can check these options.  By default, Ferretly will only include Flagged posts in the background report. You can always view your subject's complete post history by going to the Posts page in Ferretly.

Hide logos on report.  Use this setting to hide the Ferretly or white-labeled logo on all pages of the report.

Show help pages on background report.   When checked, Ferretly will include a page in the report for how to read flagged posts.

Include hyperlinks in reports.  Use this setting to allow social media profiles and individual posts to be hot links to the original URL.  

Related Topics:

Understanding keywords

FCRA Setting Help

Modifying Account settings