Account Profile Help
Clicking on your name presents you with a dropdown menu whereby you can choose to modify your account settings via the first menu option called "My Account". Within this page, you can update your name and company name, change your password, modify the payment method on file, and view your order history.
You can also use this page to add additional background search credits. This page shows you how many credits you have used out of the total outstanding credits from your prior orders.
Note: You can also add credits from any page within Ferretly by clicking the "Add background search credits" button at the bottom of the left navigation menu.
Profiles within a multi-user organization are specific to each user. In other words, profiles are not shared among users in the organization. See User Management.